Frequently Asked Questions (FAQs)

       

 

I renewed my membership, but haven’t received my card. Where can I pick it up?

If you did not renew your membership at the Members Appreciation night held at the dealership then your card might not get printed until the Membership Officer has at least 10 new or renewed members. The cards are 10 to a printer sheet and it would be a waste of paper to print only one card. Usually it doesn’t take long to have 10 cards ready for printing. The printed cards are available for pick up at the Dealership motorclothes counter. If you live out of town (beyond SV, Benson, Bisbee) your card will automatically be mailed to you along with your calendar, if you haven’t already picked up the calendar at a ride or meeting. After March 1st all cards and calendars that haven’t been picked up will be mailed.

Can I pick up a membership card for my friend?

NO! Unfortunately too many cards have been lost by well meaning friends. Your friend can pick up their card at the dealership, at the next ride or next membership meeting. Please remember, the dealership is not responsible for your membership card. Having your membership card at the dealership is a courtesy of the shop, but not their responsibility. If you have a problem with your membership card please contact a Chapter Officer.

The Attendance List shows I am expired.

If you have not renewed your National Membership by the renewal date then you are considered expired. Due to a timing issue you might have renewed your National Membership and the Membership Office has not downloaded the National Database and matched it against the TMH database. Once the Membership Officer down loads the national database it is automatically matched to the TMH database. The Board of Directors has agreed to allow 60 days to renew your national number, but after 60 days if you have not renewed you are then expired from the TMH database and will be required to sign Release Forms for all rides thereafter.

Why did my last name appear in my National H.O.G. Number on my card?

Your application has not been processed by National H.O.G. yet and they have not assigned you a National Number. When you receive your number you should contact the Membership Officer and provide your number to update the TMH database.

How do I contact a TMH Officer?

If you are a current member you should have received your Thunder Mountain H.O.G. Calendar. The First two pages list all the officers with contact information. Some officers also have email links from the Officers page of this website.

Are the Chapter Officers Compensated?

NO! All officers have volunteered to serve the chapter in their spare time. Many have full time jobs and still manage to conduct chapter business, organize rides and events and attend membership meetings. Their only reward is if you enjoyed a ride or event or tell them they are doing a good job. If you think it could be done better feel free to volunteer or attend a business meeting to express your thoughts.

I changed my Email, Mailing Address, Name…etc.

Contact the Membership Officer and provide them with your changes as soon as possible.

I haven’t received an email from the chapter in several months.

Contact the Membership Officer and confirm your email address. Confirm that your online mailbox has not exceeded the limit; which will cause email to be undeliverable.

Where do I get the Thunder Mountain Patches/Rockers?

Thunder Mountain Chapter rocker patches are available from the Treasurer.

The H.O.G. eagle patches may be purchased by downloading the form at the H.O.G. website and faxing it to Norscot, the authorized distributor, or calling their toll free number. There are several sizes and two types, the black background and the reflective background. The large reflective H.O.G. patch qualifies as a reflector to ride on Fort Huachuca.

Where do I get a Road Captain or Safety Officer patch?

Once you have qualified for either position the Lead Road Captain or Lead Safety Officer will have patches available at Chapter Meetings or the monthly RC/SO meeting, the last Wednesday of each month.

Can my spouse be a member?

If your spouse is a passenger your spouse can join National H.O.G. as an Associate Member using your VIN number and then join Thunder Mountain Chapter as a full member. Your spouse will receive their own unique National H.O.G. Membership card. As a full member of TMH your spouse would not be required to sign a release form for every ride or event. Plus they can enjoy all the benefits of being a full member of Thunder Mountain H.O.G. Chapter.

What is the 7 Chapter Ride?

The Sierra Vista Dealership is owned by a large company that currently owns 6 other Harley-Davidson dealerships. The gathering of members from each of the 7 H.O.G. sponsored chapters has become an annual event.

Can I attend a Chapter Board Meeting?

The Board of Director’s monthly business meeting is the ideal forum to present your ideas or voice your concerns to the Primary Officers or just stop in to observe how the chapter’s business meetings are conducted.

What is a Primary Officer?

Every Chapter has four Primary Officers which for the most part are chosen by the Sponsoring Dealership. The Primary Officers are; Director, Assistant Director, Secretary and Treasurer. It takes more than these four officers to manage a H.O.G. chapter, but these are the Primary Officers.

Why do I have to listen to the same safety presentation before each ride?

This presentation is made for two reasons. First, to introduce the safety signals and group riding procedures to any riders joining our group for the first time and second, to get your focus back to the safety of the group as a whole. TMH’s safety record has been perfect for four years largely due to the Road Captains and Safety officers taking their job very seriously and conveying to the group all hand signals and group riding procedures.

What is the Sponsoring Dealership?

In 1983 Harley-Davidson started the Harley Owners Group (H.O.G.) as a means of promoting riding and having fun on Harley-Davidson Motorcycles. Each Dealership was given the opportunity to sponsor a H.O.G. Chapter as an extension of their Dealership which has lead to increased sales of motorcycles, motor clothes and motorcycle accessories. Sponsoring a H.O.G. Chapter is a business decision for each Dealership, therefore the dealership can oversee the Chapter, make decisions regarding Primary Officers and can, if necessary, change or remove Officers and members for the good of the Chapter and the Sponsor.

Can I submit a story for the Newsletter?

Contact the Editor and submit your story. Cut off time for the next Newsletter is the 15th of each month.

Can I submit pictures to the Newsletter or website?

Please do so. Submit your pictures in digital form to the Editor or you can leave them in the Thunder Mountain Mail Box located in the Service Department at the dealership. Mark on the CD Editor or Webmaster as to which should receive the pictures and at what event they were taken. Another method to submit photos for the website is to email the webmaster directly. There is a link and the email address on the Event Photo Gallery page and the Officers page.

I found a great restaurant and would like to add it to our list of possible places to eat. How do I get this done?

Email or contact the Membership Officer with the details so the database can be updated. Then bring this suggestion to the next Activities Meeting to get it on the schedule.

I have an idea for a great ride. How can I get it on the schedule?

Check your calendar for the next Activities Meeting date and arrive on time with suggestion or idea in hand. The chapter can always use new and fresh ideas for rides, events or activities. Don’t be shy. This is your chapter.

Why do all riders and passengers need to sign a release at an Open event?

Several reasons of which the first is our events are attend by H.O.G. members from other H.O.G. chapters and we do not have their release forms in our files. It goes with out saying that any person attending an Open event must sign a release form and instead of trying to figure out who needs to sign and who doesn’t it is easier to have everyone sign. This is called RISK MANAGEMENT and why take the risk of not having a signed release if an accident should happen. Release forms are required for any OPEN event or activity, even if you are not riding as part of that event.

Why do we share activities with the American Legion Riders or SAHR, but not the other motorcycle clubs?

H.O.G.’s image is intended to be a family organization where spouses and children are welcome and included in our activities. The TMH Chapter will share activities with ALR and SAHR because they base their organization on many of the same values as H.O.G. We have informally support other organizations, but would never share in any activities unless they can show us how they meet H.O.G. standards.

Why are all the email messages in the same format?

People receive too much reading material every day. When they open TMH emails they know where to look for the information they need quickly and efficiently saving time. If they decide to know more they can read the “Additional Information”.

Can I get a discount from other Harley-Davidson shops with my National H.O.G. card?

Each shop manager makes a business decision regarding discounts for National Membership, just local chapter discount or NO DISCOUNT at all. Keep in mind that each shop is responsible for their own profitability and offering discounts is a business decision. It does not hurt to ask each shop you visit, but don’t expect a discount to be given. If you do receive a discount tell them how much you appreciate their consideration.


CHECK BACK OFTEN FOR ADDITIONS TO THE FAQs.

 

 

 

 
       

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